Payment Policy & Client Responsibilities
- All consultations are prepaid. Payment confirms your appointment time.
- Payment constitutes acknowledgment and acceptance of these terms and policies.
- Consultation time begins at the scheduled start time or at call connection, whichever occurs first.
- Unused time is forfeited and does not roll over.
Scope of Service
- Consultations are advisory only and provided remotely by phone or video.
- No on-site visits, inspections, supervision, or project management are provided.
- Contractor communication is limited and only included where expressly stated by tier.
Client Responsibilities
- Clients are responsible for providing accurate information, documents, and context.
- Recommendations are based solely on the information provided during the consultation.
- Final decisions, implementation, and outcomes remain the responsibility of the client.
Disclaimers
- This service does not replace licensed engineering, architectural, legal, or permitting services.
- No guarantees are made regarding costs, timelines, contractor performance, or project outcomes.
- Practical Property Solutions provides guidance and opinion based on experience, not authority over third parties.